Money Moving Sooner

Send Mrpunter Casino Your KYC Documents Today

Your details are confirmed because the license requires it, and the review of what you send usually takes 28 hours.

Gaming Control Board licensedOperating under OGL/2013/7328/092 since 2013, with independent audits by Gaming Laboratories International and BMM Testlabs

Six Key Points

A Faster Route To Your Payout

Read this the moment you wonder who runs the check and when it lands.

Checking entity

Mrpunter Casino N.V.

License held

Gaming Control Board Curaçao, OGL/2013/7328/092

Review time

28 hours

Asked at latest

Before your first withdrawal

Question inbox

[email protected]

Minimum age

18+

Guided Walkthrough

One Upload Right, No Second Round

By the end you will have every file ready and know exactly what each one proves.

All Four Corners

Start with the file on your phone: photograph your photo identification flat in daylight, with all four corners inside the frame and no glare over the dates.

Address Confirmed Faster

Take the proof of address next, and pick a recent statement or bill where your name and home address sit fully in view.

Which Card Was It?

Send the payment card images for the cards you have used, hiding the middle digits if you wish, while your name and the card ends stay readable.

Short Wait, Straight Answer

Once everything sits in your file, the team reads it and replies to [email protected] threads within 28 hours, so keep an eye on the inbox you registered with.

Less Back And Forth

Three Documents, One Clear Picture

Players often worry a blurry copy sends the file back, so here is what each one must show.

Photo identification

ConfirmsWho you are

Copy showsName, date of birth, photo, expiry date

Proof of address

ConfirmsWhere you live

Copy showsYour name and home address, clearly readable

Payment card images

ConfirmsThe card is yours

Copy showsCardholder name and both ends of the number

The Moment You Meet It

Expect The Check At These Moments

You are not being singled out; the licence puts this step in front of every player.

Profile Data Clash

Your name, date of birth or address differ across your profile and bank records, so staff ask for photo identification and proof of address to settle which version is right.

Before The Money Moves

Money cannot leave the account until your identity is settled, so proof of address and photo identification are requested at the latest before the first payout is released.

Before Play Continues

Someone new to the site, or a profile whose details look younger than 18, triggers a short age confirmation through photo identification before play continues.

Keeping Larger Payments Clean

A payment far bigger than your usual pattern prompts a request for payment card images or paperwork that shows where the money came from, to keep the licence conditions met.

When The Casino Asks Where Money Came From

Because Mrpunter Casino N.V. holds licence OGL/2013/7328/092 from the Gaming Control Board Curaçao, anti-money-laundering rules apply to every payout. Asking where your money came from is routine for licensed casinos, and nothing about it labels you as a suspect.

Staff pick whichever of these fits your situation; you will not need all of them.

Recent bank account statement
Payslip or employment letter
Sale of property or vehicle
Savings or investment statement
Inheritance or gift paperwork

Sent Back Once, Fixed In Minutes

Paper And Profile Disagree. A middle name spelled differently, a shortened address or an out-of-date profile detail makes the document useless to the checker. Match the spelling on your identification exactly Update your profile address before uploading

Is A Screenshot Enough? A phone or tablet image shows only part of the page, or a display glare hides a corner the checker must read. Lay the document flat in daylight Photograph the full page, corners showing

Does The Date Matter? Identification with a passed expiry date cannot confirm who you are today, so the checker has to turn it down. Renew the document before uploading Send the new version to [email protected]

Your Answers, Ready

Asked At Signup Or Sitting In A Pending Withdrawal

Short answers to the six questions New Zealand players ask while a check is open.

When do I have to do this identity check?+

Legally it must be done before your first withdrawal leaves the casino, and the clock starts the moment you request one. Mrpunter Casino can also ask earlier, at registration or straight after your first deposit, so the wait later is shorter.

My surname is different now, will that block the check?+

A new surname is not a problem by itself, but the name on your photo identification must match the account. Send the document showing the change alongside your ID, and the team reviews both together. Doing this on your first upload saves a second round of review.

Why is the casino asking where my money comes from?+

Source of funds is a routine requirement of the Gaming Control Board Curaçao license and forms part of standard anti money laundering checks. It is asked of many players, not because anything is suspected about you. A short written explanation plus a bank or payslip record usually settles it.

Are my documents safe once I upload them?+

Files travel over 256-bit SSL encryption and are held for the AML checks only. Access sits with the verification team, and the privacy mailbox handles any request you make about your data. Nothing is passed on for marketing purposes.

Can the casino ask for the same papers a second time?+

Occasionally yes, and usually because the copy held has expired or turned blurry. A new ID with a later expiry date, or a fresh address document, is the common reason. The request is always explained in the message that asks for it.

Who licenses this casino and what is the number?+

Mrpunter Casino N.V. holds license OGL/2013/7328/092 from the Gaming Control Board Curaçao, and has operated under it since 2013. The same license is what requires the identity and source of funds checks.